Need Maintenance
Audits?

VEI Can Help!

01

Make Informed Decisions About Repairs and Modernization

When your maintenance provider recommends major repairs, upgrades, or component replacements, it’s natural to ask: Do I really need this work? Is there a better alternative?

Vital Elevator Inspections provides independent, impartial audits that give decision-makers a clear understanding of the current condition, safety, and long-term performance of their vertical transportation equipment.  Our reports empower building owners, managers, and facility teams to make well-informed capital and maintenance decisions – without sales pressure.

02

Why Independent Audits Matter

Even the best maintenance providers can have gaps. An independent audit evaluates whether your system is being properly maintained and identifies safety risks, performance issues, and long-term equipment concerns.

If your maintenance company is not providing the quality service your building needs, it will be noted in the audit report. This ensures you have a complete, objective understanding of your equipment’s condition and can make smart decisions about repairs, upgrades, or modernization projects.

03

When to Request an Audit

Independent audits are particularly valuable when:

  • You receive a large or unexpected repair or modernization quote.

  • You’re managing multiple properties and need consistent, impartial oversight.

  • You want a neutral assessment before approving costly upgrades or new work.

  • You’re transitioning between maintenance vendors and need a baseline report.

  • You want to ensure your elevator and escalator systems are safe and performing optimally.

04

What We Review During an Audit

Our team performs a comprehensive assessment of your equipment, focusing on safety, reliability, and long-term performance:

  • Current condition assessment: Examine the elevator or escalator’s mechanical and electrical systems to identify wear, potential failures, or underperformance.

  • Performance and reliability evaluation: Test ride quality, speed, door operation, and smoothness to detect issues affecting passengers or equipment life.

  • Maintenance quality assessment: Review service logs and maintenance contracts to determine if your maintenance provider is delivering quality service.

  • Safety verification: Identify any risks that could affect passengers or building occupants.

  • Long-term planning: Provide actionable insight into future capital needs, including repairs, upgrades, or modernization, helping you prioritize spending.

The audit report clearly separates urgent safety issues, long-term equipment concerns, and maintenance improvement opportunities, giving you actionable information you can trust.

05

Transparent, Actionable Results

We translate technical findings into plain language so decision-makers understand exactly what’s happening with their systems. Each report provides:

  • A clear picture of the current safety and operational condition of your elevators and escalators.
  • Independent evaluation of whether maintenance is being performed properly.
  • Recommendations for repairs, modernization, or ongoing maintenance priorities.

No jargon. No guesswork. Just impartial, actionable insights.

06

Who Benefits From Independent Audits

  • Property Owners: Make confident, informed decisions about safety, repairs, and upgrades..

  • Facility Managers: Compare performance and reliability across multiple systems or service providers.

  • Decision-Makers & Investors: Plan capital expenditures with a clear understanding of equipment condition and lifecycle..

  • Attorneys & Insurers: Obtain verified, independent documentation after incidents or complaints.

07

Why Choose Vital Elevator Inspections

With Vital Elevator Inspections, you get:

  • Impartial, independent evaluations of elevators, escalators, moving walks, wheelchair lifts, and dumbwaiters..
  • Reports that focus on safety, current condition, performance, and long-term planning.
  • Insights into the quality of your maintenance provider and recommendations to improve service or prevent failures.
  • Guidance to make smart, data-driven decisions about repairs, modernization, and long-term capital investment.

Take the guesswork out of elevator and escalator management. Schedule an independent audit today to understand the true condition of your systems and make informed decisions for safety, reliability, and long-term cost savings.

Take the guesswork out.
Schedule an independent audit today.

Go Deeper with Expert Evaluation

A Maintenance Audit is just the beginning of keeping your elevators safe, reliable, and efficient. Our Equipment Assessment identifies what’s working — and what’s not — before costly downtime or repairs occur. If you’re considering upgrades, our Modernization Consulting provides clear, unbiased guidance to help you make confident, code-compliant decisions for the future of your building.